Gemma

I am a Chemistry and Science teacher in Thailand. I will soon be travelling to New Zealand to study Master`s of Education. I have been teaching for about 10 years.

Availability: I would like to do a one-on-one tutorial in NZ. I may be available once I reach NZ around May or June.

* I chose English as Native Language in the language option field, because there is no option for Philippines language or Filipino, which is my native language.

Willing to travel: 5 miles

Experience: Teacher
Visuttharangsi School; Education Hub Science- Math Bilingual Program
June 1, 2017 to Present
• Teaches Science (Biology, Physics and Chemistry; Secondary Sciences)
• Laboratory Technician
Website: www.edhubvisut/index.html

Teacher
Bangkok Advent School
April 2016 to May 30, 2017
• Teaches Science (Biology, Physics and Chemistry; Upper Secondary Sciences)
• School’s laboratory technician at the same time
• Head of Science Department
Website: adventbkk.ac.th/

Team Leader
SPI- Global Inc. (CRM- Western un ion International Account)
April 2015 to January 2016
• Attends client and lead support’s weekly meeting for performance report and review
• Executes account’s policies and requirements to the team
• Empowers team members by constant and weekly mentoring and coaching
• Submit deliverables on time
•Helps keep the production floor alive and helps keep agents enthusiastic with their work.
• Helps meet client’s expectations and standards by helping in co-training agents with account’s product updates, and by doing phone time to help meet desired call hours.
• Help agents value their job to also keep them in the account for a longer period of time
• Analyzes and evaluates calls weekly and submits evaluation on time.
• Attends client’s product and quality evaluation
• Endorses responsible, desirable and qualified agents for promotion
• Endorses non- performing agents for appropriate sanctions
Website: https://www.spi-global/

Team Leader
Customer Service Supervisor (Odesk)
Homebased; Streamlined Health Efficiency LLC
August 2014 to March 4, 2015
• Manages the team and makes sure that agents are complying with company’s policies and standards.
• Manages agents and team performance; coaches, counsels and motivates agents
• Endorses agents for promotion or termination, rewards or disciplinary actions.
• Supports the company’s mission and vision; plan and execute plans to prosper the business
• Trains agents on Sales and Making Good Lead Generation


Teacher
Bangkok Advent School
August 11, 2009 to June 30, 2014
• Teaches Science (Physics and Chemistry; Upper Secondary Sciences)
• School’s laboratory technician at the same time
• Head of Science Department
Website: adventbkk.ac.th/

Teacher
Samsen Wittayalai School, Bangkok
May 25, 2009 to August 9, 2009
• Teaches English, Science, Chemistry and Physics to students of different races
• Laboratory technician at the same time
Website: www.samsenwit.ac.th/

Teacher
Metro Dumaguete College ESL Dept., Dumaguete City
English as a Secondary Language (ESL) Teacher
March 24, 2008 to May 2009
• Teaches English, Math, and Science to students of different races

Account Specialist
Convergys Bacolod Negros Oriental